Terms of Service
Effective August 7, 2026
The service
CharacterMuse AI is an AI-assisted workspace for creating, importing, editing, checking, and exporting original fictional roleplay character cards. The currently available features and limits are the ones shown in the product and on the Pricing page.
AI-generated content
Character-card text currently uses DeepSeek V4 Flash (deepseek-v4-flash). AI portraits currently use Doubao Seedream 5.0 Lite (doubao-seedream-5-0-lite-260128). See our Acceptable Use & AI Safety policy for the current moderation process and prohibited categories.
Character text, portrait directions, and—where the product shows AI Portrait as enabled—portrait images may be generated with AI. Outputs can be inaccurate, incomplete, or similar to existing material. You must review an output before relying on, publishing, or selling it. We do not guarantee uniqueness, legal clearance, historical accuracy, perfect platform compatibility, or a particular roleplay result.
Your content and responsibility
You retain responsibility for your prompts, uploads, edits, and use of outputs. You must have the right to submit your content and must not use the service to infringe copyright, trademark, privacy, publicity, or other rights. AI Portrait is limited to original, fictional, adult, safe-for-work characters. We may refuse prompts involving minors, sexual or graphic content, real or public figures, copied characters, or requests that imitate a living artist.
Acceptable use
The detailed rules, reporting channel, and enforcement process are published in the Acceptable Use & AI Safety policy.
- No copying protected modern characters, franchises, logos, or official designs.
- No impersonation or deceptive reproduction of real people or celebrities.
- No sexual content involving minors or childlike characters.
- No illegal, hateful, extremist, or abusive content.
- No malware, automated abuse, account farming, payment fraud, or attempts to bypass credits, rate limits, or safety controls.
Free and paid plans
Free use is subject to the limits displayed on the Pricing page. A paid subscription includes only the benefits shown as available on the Pricing page and confirmed at checkout.
Subscriptions and automatic renewal
Pro is offered as a monthly or yearly recurring subscription. The price, currency, billing period, included credits, and renewal frequency are displayed before checkout. By continuing to checkout and approving the subscription with the payment provider, you expressly consent to automatic renewal at the displayed interval until cancelled.
You may cancel future renewal from the subscription controls on the Pricing page or through the payment provider where available. Cancellation normally takes effect at the end of the current paid billing period, and access continues until that date. Unused monthly credits do not roll over unless the Pricing page explicitly states otherwise.
Payments and refunds
Payments are processed by the provider presented at checkout. Waffo Pancake may act as merchant of record for card-based checkout. PayPal and Waffo apply their own payment and risk controls. CharacterMuse does not store full card details. Refund eligibility is described in the Refund Policy and remains subject to applicable law.
Suspension and termination
We may restrict or end access for abuse, infringement attempts, security threats, fraudulent activity, payment disputes, or material violations of these terms. We may preserve records needed to investigate abuse or meet legal obligations.
Changes and contact
We may update these terms when the service, payment methods, or legal requirements change. Material changes will be reflected by a new effective date. For support or legal questions, contact support [at] charactermuseai [dot] com.