Contact CharacterMuse

For product, account, subscription, billing, or refund help, email support [at] charactermuseai [dot] com. This address is monitored for customer support and is the same address used for payment-related support.

Include in your message

Tell us the page, approximate time, account email, payment provider, and order or subscription reference when relevant. Do not send passwords, full payment-card numbers, private API keys, or identity documents.

Privacy, IP, and safety reports

For a privacy request, rights concern, or safety report, include the affected page or output context and the action requested. We may ask for limited information needed to verify account ownership.